FAQ’s

Where is Mac makeup from?

Toronto , Canada

Who owns MAC makeup?

Estée Lauder Companies

About 34 years (1984)
1984, Toronto, Canada

Why is it called MAC?

The Name “Macintosh” Was Inspired by an Apple. It’s often cited that the Apple Lisa was named after Steve Jobs’ daughter, but where did the name “Macintosh” come from? Apple employee Jef Raskin is responsible for coining the machine after his favorite variety of apple, smartly tying the whole fruit theme together.

THAT’S ALL FOR MAC COSMETICS. THANK YOU!!

What brands are owned by Loreal?

  • HOMEPAGE.
  • L’Oréal Luxe. IT Cosmetics. Lancôme. Giorgio Armani. Yves Saint Laurent Beauté Kiehl’s. …
  • Consumer Products Division. L’Oréal Paris. Garnier. Maybelline New York. Softsheen.Carson.
  • Professional Products Division. L’Oréal Professionnel. Kérastase. Redken. Matrix. …
  • Active Cosmetics Division. Vichy. La Roche-Posay. SkinCeuticals

What companies are under Loreal?

  • Homepage.
  • Lancôme. Giorgio Armani. Yves Saint Laurent Beauté Biotherm. Kiehl’s. Ralph Lauren. Shu Uemura. …
  • L’Oréal Paris. Magic. Garnier. Maybelline New York. African Beauty Brands. Essie. …
  • L’Oréal Professionnel. Kérastase. Redken. Matrix. Pureology. Shu Uemura Art of Hair. …
  • Vichy. La Roche-Posay. SkinCeuticals. Roger&Gallet. Sanoflore

What is L Oreal’s mission statement?

Providing access to products that enhance well-being, mobilizing its innovativestrength to preserve the beauty of the planet and supporting local communities. These are exacting challenges, which are a source of inspiration and creativity for L’Oréal.

Where is L Oreal based?

L’Oréal USA, based in New York, NY, is a subsidiary of the L’Oréal Group, headquartered in Paris, France.

When was L Oreal created?

30 July 1909

Who own’s L Oreal?

What happens to a business empire when its owner dies? Thursday’s passing ofLiliane Bettencourt, the billionaire heiress of L’Oreal founder Eugene Schueller, has thrown the future of the world’s leading cosmetics company up in the air

THAT”S ALL FOR L Oreal Cosmetics! Thank You!!!

 FAQ’s – EVERBILENA

HOW TO BE A MEMBER/RESELLER? NEAREST DIRECT SALES BRANCH?

To be a direct selling partner, please send your address thru private message at our direct sales fan page www.facebook.com/eb.directsales. Our customer
service representative will provide you with the registration details and address of nearest outlet in your area.
Thank you!


HOW MUCH IS THE MEMBERSHIP FEE?

Membership is free. To be a direct selling partner, please send your address thru private message at our direct sales
fan page www.facebook.com/eb.directsales. Our
customer service representative will provide you with the registration details and address of nearest outlet in your
area. Thank you!


HOW TO ORDER ONLINE?

  1. Lazada: https://www.lazada.com.ph/shop/ever-bilena-cosmetics-inc
    and click FOLLOW to see the latest product launches and promotions (e.g. flash sale, FREE Shipping with NO
    MINIMUM SALES requirement, exclusive bundles, etc)
  2. Shopee: https://shopee.ph/everbilenaph. Don’t
    forget to follow us
  3. BeautyMNL (Careline): https://beautymnl.com/brands/careline

HOW MUCH IS THE SHIPPING FEE?

Lazada
For Metro Manila and Greater Manila Area, shipping fee is P50. Enjoy FREE SHIPPING for a minimum of P500 order of
Ever Bilena products.
For Provincial area, please see shipping fee upon check out. Enjoy FREE SHIPPING for a minimum of P1000 order of
Ever Bilena products.
Watch out for our FREE SHIPPING promotions with no minimum sales requirement!

Shopee
Shipping fee depends on your location, this can be seen upon check out. Shopee also offers FREE shipping when the
following order amount are met:
P250-P499 order –enjoy 35% off on your shipping fee
P500 – above order – enjoy Free Shipping up to P100
To know more about Shopee’s shipping fee, please click on this link: https://help.shopee.ph/hc/en-us/articles/360001742047-What-is-the-Free-Shipping-voucher-?categoryId=&sectionId

BeautyMNL
Shipping fee depends on your location, this can be seen upon check out. BeautyMNL also offer FREE Shipping for first
time customers. Watch out as well for their FREE SHIPPING promos from time to time!


ITEM RETURN (ORDERED THRU LAZADA)

We are sorry to hear about this. Kindly return the item and Lazada will process your refund. Please click on the link
for guidance:
https://www.lazada.com.ph/helpcenter/returns

For Follow Up:
send us a private message thru Lazada’s chat app. Chat app is seen at the brand page:
https://www.lazada.com.ph/shop/ever-bilena-cosmetics-inc/)


INTERNATIONAL SHIPPING

We are sorry but we are not yet equipped to ship abroad. However, this is part of our future plans.


I WANT TO BUY KRIS LIFE KIT? DO YOU SHIP INTERNATIONAL?

IF Buying Kris + within the serviceable area:

Good news! We are now accommodating international orders for Kris products. To order, visit https://www.magic-potions.com/?s=kris&search_id=product&post_type=product.
Thank you!

· Australia
· Austria
· Bahrain
· Bangladesh
· Bhutan
· Brazil
· Brunei
· Bulgaria
· Canada
· China
· Columbia
· Cyprus
· Denmark
· Egypt
· Finland
· France
· Germany
· Great Britain
· Greece
· Hongkong
· India
· Indonesia
· Iran
· Ireland
· Israel
· Italy
· Japan
· Korea
· Kuwait
· Laos
· Macao
· Malaysia
· Maldives
· Morocco
· Myanmar
· Nauru
· Nepal
· Netherlands
· New Zealand
· Nigeria
· Norway
· Pakistan
· Papua New Guinea
· Quatar
· Saudi Arabia
· Singapore
· Spain
· Sri Lanka
· Sweden
· Switzerland
· Taiwan
· Thailand
· UAE
· USA
· Yemen
· Vietnam

INTERESTED TO SELL ABROAD

You can email your proposal to export@everbilena.com.ph.
Thank you!


DOES YOUR COMPANY OPEN FOR SPONSORHIP?

Thank you for choosing Ever Bilena! For Event Sponsorships, please email us at mktgadmin@everbilena.com.ph and
address your proposal to Ms. Olive R. Padilla – Marketing Manager You may follow up the status of your proposal by
calling 330-00-88 loc. 6083 or 6087 Please note that all events are subject to approval and require a minimum of
3-weeks or 1 month before actual event date to allow us to prepare the necessary paperwork and do proper
negotiations.


I AM A BLOGGER/VLOGGER/SOCIAL MEDIA INFLUENCER AND I AM INTERESTED TO REVIEW YOUR PRODUCTS, CAN YOU SEND ME SOME OF
YOUR PRODUCTS?

Thank you for your interest in our products. We shall evaluate your proposal and we’ll get back to you as soon as we
can.


WHAT IS THE LIFE SPAN OF YOUR PRODUCTS?

Below are the life span of our product:

PRODUCT NAME

  • Lip Care (Lipsticks, Stains, Tints, Lip liners, Lip balms)
  • Pressed powders (Compact powder, eyeshadows, blush on, contour)
  • Retractable brow and eye pencils
  • Pencils (exclusion: retractable brow and eye pencils, lip pencils)
  • Liquid soaps / detergents
  • Hair waxes
  • Hair gels
  • Fragrances
  • Bar soaps
  • Facial cleansers
  • EB Advance White Purity Cleanser / Toner

Lotions: (please see below)

  • EB NATURALS SKIN MOISTURIZER HAND & BODY LOTION
  • EB NATURALS WHITENING LOTION
  • EB NATURALS CITRONELLA LOTION
  • EB NATURALS SUNFLOWER OIL
  • BW WOMEN WHITENING & MOISTURIZING BODY LOTION
  • EB NATURALS DAILY SUNSCREEN LOTION / CREAMS
  • EB NATURALS HAND CREAM
  • BW WOMEN HAIR SHINE CUTICLE COAT
  • EB LEG MAKE UP FOUNDATION
  • EB NATURALS SKIN LIGHTENING KOJIC LOTION
  • AULIA PERFUME BODY LOTION WITH VITAMIN E + WHITENING
  • EB NATURALS VITAMIN E LOTION

SHELF LIFE

  • 3 years
  • 3 years
  • 3 years
  • 5 years
  • 3 years
  • 5 years
  • 5 years
  • 5 years
  • 5 years
  • 3 years
  • 2 years

 

  • 5 years
  • 5 years
  • 3 years
  • 3 years
  • 5 years
  • 3 years
  • 3 years
  • 5 years
  • 3 years
  • 3 years
  • 3 years
  • 3 years

CONCERNS REGARDING EXPIRATION DATE

The product will expire 3 years/5 years after its Manufacturing date(MFD)


EB LIP & CHEEK ROLLER = BAD SMELL

As a water-based product, customers are highly advised to avoid possible contaminants such as making sure surface to
be applied on is clean and dry, as well as to avoid sharing the roller tints. The wine-like odor of the tint does
not mean that the product is expired, but its natural though unusual odor may not be appealing to some. That being
the case we are working on improving the scent for future releases.


BB CREAMS: (EB ADVANCE & CARELINE) = WATER/OIL DISCHARGE UPON USING THE PRODUCT

BB Creams is known to be in emulsion form, which is a temporary stable mixture of immiscible fluids such as oil and
water. It is common that water or oil may likely to suspend due to external factors like low or high temperatures.
We have indicated a ‘SHAKE WELL BEFORE USE’ directions for the product

UNDER FILL (LIQUID LIPSTICKS = EB MATTE LIQUID LIPSTICK, CARELINE MATTE LIQUID LIPSTICK, CARELINE MELTED METALLIC /
GEL-TYPE STAINS = CARELINE JELLY TINT, EB ADVANCE LIP & CHEEK STAIN, EB LIP & CHEEK STAIN)

Perceived under filled appearance where the liquid/gel seem to settle on bottom part is due to trapped air developed
during filling stage of production. Reassured that all our products are true to its net weight content.


DOES YOUR PRODUCT A LEAD-FREE COSMETIC?

As part of delivering quality make-up products to the public, we, Ever Bilena Cosmetics Inc., would like to confirm
that all products marketed under our brands are lead-free. These are done and validated by a third party testing
services which undergoes a lengthy and intensive testing to make sure that they are free from all forms of
contaminants like Lead which are toxic to consumption of humans. We guarantee the safety of our products to deliver
good performance to everybody.


DOES YOUR PRODUCTS ARE CRUELTY FREE?

we are on process of adopting cruelty-free logo on all our newly launched products. Based on our supplier’s response,
they confirmed that the finished products are not tested on animals and doesn’t contain any animal by-products.
Therefore, we can claim cruelty-free on all our products.


WHERE CAN I BUY YOUR PRODUCTS?

You can buy our products at any SM Department store, Watsons, SM Supermarkets, Robinsons Department Stores, Mercury
Drug and selected convenient stores nationwide.


IS THERE ANY JOB OPENING IN YOUR COMPANY?

For Job openings, kindly email your resume at recruitment@everbilena.com.ph. Our Recruitment team will get in touch
with you should you meet the company requirements for the available job openings or apply personally at 246 Reparo
Rd., Brgy. Baesa, Caloocan, City every Mondays to Thursdays at 8:00am. For inquiries, you may call Ms. Julie at
330-0088 loc 130.


WHERE CAN I BUY THE EB PRO PLAY PALETTE?

EB pro products are exclusively available in Robinson Department stores, and if you want a faster transaction you can
purchase it thru Lazada.

 FAQ’s – NYX

Is NYX Cruelty Free 2018?

NYX Cosmetics was acquired by a non-crueltyfree giant cosmetic brand, L’Oreal in 2014, but thankfully NYX Cosmetics has maintained their commitment to a strict no animal testing policy and is a crueltyfree brand. They’re just now owned by a parent company that continues to test on animals.

How long do NYX orders take?

STANDARD SHIPPING: ORDERS MAY TAKE UP TO 3 FULL BUSINESS DAYS TO BE PROCESSED – PLEASE ALLOW 7 TO 10 BUSINESS DAYS FOR YOUR ORDER TO ARRIVE. But for Nyx processing on average over this last year has taken anywhere from one week to sometimes even two!

Can you return used makeup to Nyx?

Merchandise purchased at any NYX Professional Makeup Store can be exchanged or refunded in store within 30 days with an original NYX Professional Makeup Store receipt. Refunds will be made using the original method of payment.

Does NYX sell gift cards?

About NYX Cosmetics. Buy NYX Cosmetics gift cards online at a discount from Raise.com. … NYX Cosmetics can be your guilt-free pleasure, knowing it is 100% cruelty free and PETA certified.

Is NYX Professional Makeup cruelty free?

NYX Professional Makeup is certified and acknowledged by PETA as a crueltyfree brand. We are committed to producing crueltyfree cosmetics. We do not test any of our products on animals. L’Oreal corporate statement on Animal Testing can be found here.
NYX Cosmetics Is Now Vegan-Friendly! … NYX Cosmetics was acquired by a non-cruelty-free giant cosmetic brand, L’Oreal in 2014, but thankfully NYX Cosmetics has maintained their commitment to a strict no animal testing policy and is a cruelty-free brand.

Maybelline products are available at mass market retailers, drugstores and supermarkets nationwide. We do not sell our products directly.

To locate a specific product, please return to our website and click on the product you are interested in. Find the shade you are looking to purchase and select it.

You will have a choice to BUY from our on-line retailers or you can enter your zip code in the FIND IN STORE field to find stores in your area that recently sold your product.

Looking for a specific shade?  Some shades are limited editions and only sold in stores for a short period of time. Limited edition shades are featured on promotional displays and will not be found on the standard wall of products. Once these shades are sold out, there is no way to purchase them.

Click here to see our full line of our current Maybelline products.

We are sorry we don’t have coupons or samples to send to you.

We offer coupons and promotions in local newspapers, the Sunday supplement, magazines and stores.

If you would like to receive our Newsletter to learn about new products, special offers and events, click on “Sign In” at the top of the website home page to register.

To find the right Maybelline product and shade for you please click here and select the product category at the top of the page. 

WHERE CAN I BUY DISCONTINUED PRODUCTS?

We are sorry that your Maybelline New York product was discontinued. Unfortunately, we have no way for you to purchase a discontinued product.

To learn more about our current selection of products, please click here and select the product category at the top of the page.

We hope you will find another Maybelline New York product that you’ll like just as much

Related Topics:
Where Can I Buy Maybelline Products?
How Do I Know What Products Are Right For Me?
How Can I Become A Product Tester?
Sales Inquiry

All the ingredients we use in a product are listed on the package or the label of the product itself.  For products too small to accommodate the list, a separate ingredient list is available on the display unit in the store for your convenience. Since some ingredients are known by more than one name, we use the standard industry FDA-recognized names.

Please return to the product page to view the ingredient list. If the ingredient list is not available on the product page, you may email us by clicking herePlease be sure to include the exact product(s) name.

 

I have a few items that might assist you. Click on a topic from the selection below.
Once you click on your selection, return here for our response.

 

FOR MORE QUESTIONS,PLEASE LEAVE A REPLY SO THAT I CAN ANSWER YOUR QUESTIONS.THANK YOU!! ❤